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My images look soft or blurry after I upload them
Quick answer
Images longer than 1600 px are scaled down to 1600 px, and anything over 500 KB is re-saved at lower quality to shrink it. Busy photos and text inside images suffer most — re-export at 1600 px as JPEG or WebP and replace the image.
Check this first
- 1Check the source size
Export artwork at 1600 px on its longest side. A bigger file is scaled down anyway, so it gains nothing.
- 2Check the format
Save photographs as JPEG or WebP. They keep far more detail at 500 KB than a PNG does.
- 3Check the shape
Crop to the slot you’re filling. Slot names say the shape — on an event, Poster (square) and Banner (wide).
- 4Replace it
Upload the new file in Studio → Library → Media Library, swap it into the slot on the form — REPLACE on an event — and save.
Likely cause → fix
| What you see | Likely cause | Fix |
|---|---|---|
| Titles or dates in the image are blurry | Small text inside a picture is the first detail compression loses | Take the text out of the artwork and type it into the item’s own fields. |
| A detailed crowd or landscape photo looks smeared | A busy photo has too much detail to fit in 500 KB | Crop in on the subject so there’s less detail to keep. |
| A logo gained a solid background, or its name ends in .jpg | A large PNG was converted to JPEG | Use SVG, a PNG well under 500 KB, or WebP. |
| The image is cropped oddly on the page | The artwork doesn’t match the slot’s shape | Crop to the shape the slot names, swap the file in on the form and save. |
| An SVG, GIF or ICO looks wrong | These are never changed on upload | The problem is in the source file. Re-export it. |
The full guide
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