01
An access window you choose
Each ticket lasts from 1 hour to 1 year — 24 hours unless you change it. The clock starts when the payment is confirmed, so a ticket sold early needs a window that reaches the end of the broadcast.
ON AIRPAY-PER-VIEW
Put a price on a single broadcast, sell it from the countdown page, and unlock the stream only after your payment provider confirms the charge.
- 1 hour to 1 year per ticket
- Checked with the provider first
- Qualifying members skip the ticket
- Stripe · PayPal · Square
02/ 07WITHOUT IT
- 01
The ticket lives on one site, the stream on another, and a volunteer matches receipts to email addresses an hour before kick-off.
- 02
A season member gets asked to pay again for the final, and the refund request is waiting on Monday morning.
- 03
And a watch link forwarded around a group chat opens the stream for everyone who never paid.
03/ 07HOW IT WORKS
A ticket is two fields on the event, a purchase on the viewer’s account, and a row your finance team can export.
- Step 01
Price the event
In Studio → Content → Events, open the Access control card and pick PPE — one-time purchase, or Subscription OR PPE. Enter the PPE price and the Access window (hours).
- Step 02
Sell from the countdown
A ticket-only event’s page shows the countdown and a Watch for button with the price. Before kick-off, a signed-in viewer without access is offered Buy access with the hours the ticket lasts.
- Step 03
Confirm with the provider
The buyer signs in, picks Stripe, PayPal or Square, and pays on that provider’s own page. On return, the platform asks the provider whether the charge went through before anything unlocks.
- Step 04
Read the sale
The purchase lands in Studio → Management → Payments → Event PPE with its amount, method, provider reference and status — and in your dashboard’s revenue totals.
04/ 07WHAT IT DOES
All of it sits on the event form your team already fills in and the Payments console your finance team already reads.
02
Hours fixed at the moment of sale
The expiry is written onto each purchase when it’s paid. Change the window next week and every ticket already sold keeps the hours it was bought with.
03
Members walk past the button
On a hybrid event, a qualifying plan is checked before any ticket, so those members press play and never see a price. Signed-in viewers without one are offered both Subscribe and Buy access.
04
Never charged for access they hold
Checkout checks access again before it creates a payment. A viewer who already has a qualifying plan or an unexpired ticket is let straight in instead of being sent to the provider.
05
Tied to an account, not a link
Buying needs a signed-in account, and play is checked against that account’s purchase. A watch link forwarded to someone else opens nothing on its own.
06
Only providers that can take it
Checkout lists the providers you’ve enabled and fully configured, each at the ticket price in your site’s currency. Square steps aside when that currency doesn’t match its location, instead of failing at payment.
07
The replay isn’t in the ticket
A ticket covers the live broadcast on the event’s watch page, which closes to everyone once the event is retired. The replay becomes an on-demand title, and those open free or to subscribers only.
08
Buy again after it expires
When a window closes, the same viewer can buy the event again. The new purchase replaces the old one, so one account never holds two paid tickets for the same event.
09
A Payments tab for tickets
Total Paid, Paid Tickets and Active Access counters, search by viewer, event or payment reference, a status filter, and every paid ticket marked expired once its window closes.
05/ 07BUYER AND BOX OFFICE
The buyerPublic site · apps
- The price and the hours of access before they commit
- A Sign in button on the paywall when they aren’t signed in yet
- Only the payment providers that can actually take the charge
- A Payment confirmed message on return, with no second click to unlock
- A countdown in place of the paywall when they buy before kick-off
- No price at all when their plan already covers the event
Your box officeThe Studio
- Price, access window and plan list on the event’s Access control card
- PPV and the price, or Sub + PPV, on each ticketed event in the Events list
- An Event PPE tab with Total Paid, Paid Tickets and Active Access
- Spreadsheet exports over any date range, with each ticket’s access expiry
- Ticket sales counted in the dashboard revenue totals
- Every paid ticket on the viewer’s activity trail and printable report
06/ 07THE SPECS
- Access options that sell tickets
- PPE — one-time purchase · Subscription OR PPE
- Access window
- 1 to 8,760 hours (a year) · 24 by default
- Window starts
- When the provider confirms the payment
- Payment providers
- Stripe · PayPal · Square — one-time, your own accounts
- To buy
- A signed-in viewer account
- A ticket covers
- The live broadcast on the event’s watch page · not the replay
- Discount codes and comps
- Plans only — never on a ticket
- Event PPE counters
- Total Paid · Paid Tickets · Active Access
Questions operators ask
No. A ticket unlocks the live broadcast on the event’s watch page, for its access window. The replay is an on-demand title, which opens free or to subscribers only, so a buyer with no plan can’t play it unless you make the replay free.
THE TALLY LIGHT IS RED
Walk through a ticketed event from price to Payments console on a call, or read how to set one up.
A 30-minute walkthrough of the live product — no slides.