My automated camera isn’t showing on the event
An automated camera reaches an event through the AI Camera or C · CamScheduler source mode, and only staff whose role includes AI Cameras (see & use) can pick it. Check the permission, the mode, the feed and the window.
Check this first
- 1Check your permission
The AI Camera tile on events, and camera feeds anywhere in the Studio, only appear if your role includes AI Cameras (see & use).
- 2Check the source mode
In the event’s Stream card, AI Camera streams straight from an automated-camera feed. C · CamScheduler gives the event its own push address, and Camera names the camera that pushes into it.
- 3Check the feed
In Studio → Feed Console → Feeds, confirm the camera’s feed is Active and its type is AI Camera. Inactive feeds aren’t offered in pickers.
- 4Check the camera is live
Open Studio → Feed Console → Feed Hub and use the AI Cameras filter chip. A live card shows a moving preview; a grey card reads Idle.
- 5Check the window
Confirm the event’s start and end times cover the moment you’re checking, on your platform’s clock.
Likely cause → fix
| What you see | Likely cause | Fix |
|---|---|---|
| No AI Camera tile on the event | Your role doesn’t include the camera permission | Ask an administrator to add AI Cameras (see & use) to your role in Studio → Management → Roles & Permissions. |
| The camera isn’t in the AI camera feed list | The feed is Inactive, or its type isn’t AI Camera | Correct the feed in Feeds. Editing a feed’s type needs the console unlocked. |
| A CamScheduler event shows “Connecting to live stream…” | The camera isn’t pushing into this event’s address | Compare the camera’s push settings with Ingest configuration on the event’s Event Hub Details page. |
| The picture stopped at the end time while the camera kept running | Expected: an AI Camera event stops at its end time, even though its camera runs on | Move Ends later before the end time passes. |
| The camera isn’t on the Pipelines board | Expected: automated cameras are used through an event’s AI Camera mode | Attach it to the event instead. |