Live events

Schedule an event, its countdown and its timezone

Set an event’s broadcast window on your platform’s clock, move it when plans change, and see what viewers see before, during and after.

Updated 3 min read5 parts
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An event’s start and end times drive everything else: the countdown, the moment the player appears, the reminders, the end of the broadcast and the replay. Getting the times right on your platform’s own clock is the most important thing you do when you schedule.

Times run on your platform’s clock

Your platform has one timezone, chosen from 31 in Studio → System → Settings → Locale → Region. Every start and end time you type is read on that clock, whatever timezone your browser or your viewers are in.

FieldWhat it controls
Start date & timeWhen the countdown ends and the player appears
End date & timeWhen the broadcast ends, the event retires and the replay process begins
Duration (minutes)The planned length, kept with the event’s details
Timezone (Only for display)A label (EST, CST, MST, PST, GMT or None) printed after the time. It doesn’t move the window.
Release dateThe date shown with the event’s details. Left empty, it uses the start date.

Set the broadcast window

  1. 1
    Open the Schedule card

    Open the event from Studio → Content → Events and find Schedule.

  2. 2
    Enter start and end

    Pick Start date & time and End date & time on your platform’s clock. The end must be after the start.

  3. 3
    Allow for overruns

    Set the end time past the latest the broadcast could run, including overtime or extra innings.

  4. 4
    Label and save

    Choose a Timezone label or None, then click SAVE CHANGES.

Move a kickoff from the Events list

  1. 1
    Find the row

    On Studio → Content → Events, use Today or the Date range filter to find the event.

  2. 2
    Open the times

    Click the pencil after the Ends value. Both Starts and Ends become date pickers.

  3. 3
    Save or cancel

    Click the tick, press Enter or click anywhere outside the row to save (“Schedule updated”). Press Esc to cancel.

The Studio
Studio → Content → Events in table view, one row with its Starts and Ends pickers open and the tick button visible.

What viewers see through the day

WhenEvent pageWatch page
Before the startA countdown to the start“Event not yet live” with a countdown
At the startLiveThe player appears on its own, with no refresh. If the signal isn’t arriving yet, a connecting panel keeps checking.
After the endAn ENDED badge“Event ended. This event has ended. Taking you back…”, then a return to the event page

Reminders that go out automatically

NotificationWho gets itWhen
Event starting soonViewers who saved the event15 minutes before the start, in-app (email off by default)
An event went liveViewers who saved the eventWhen it starts streaming, in-app (email off by default)
Event going live in 5 minStaff who run Event HubFive minutes before an Automatic event’s window opens
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