Studio access & your team
It says I can’t remove the last administrator
Quick answer
Your platform always keeps at least one Admin. Give the Admin role to someone else first, and they can then change or remove the old account.
Check this first
- 1Read the message
“You cannot demote the last remaining admin.” or “You cannot delete the last remaining admin.” means this is your only Admin account.
- 2Pick the next Admin
Choose someone who is staying with your organisation and already has their own staff account.
- 3Give them the Admin role
Signed in as the current Admin, go to Studio → Management → Staff Members, select Edit on their row, choose Admin under Role and select SAVE CHANGES.
- 4Let the new Admin finish
Nobody can delete their own account, so the new Admin changes or removes the old one.
What each message means
| Message | Meaning | What to do |
|---|---|---|
| “You cannot demote the last remaining admin.” | Changing this role would leave no Admin | Make someone else Admin first |
| “You cannot delete the last remaining admin.” | Deleting this account would leave no Admin | Make someone else Admin first |
| “You cannot delete your own account.” | Nobody can remove themselves | Ask someone else who manages staff to remove you. An Admin account needs another Admin. |
| “You cannot edit this member” or “You cannot delete this member” | Only an Admin can change an Admin account | Ask an Admin |
The full guide
Did this guide help?