Your team

Add and manage staff accounts

Create a Studio account for each person on your team, give it a role, reset a password, and remove access the moment someone leaves.

Updated 3 min read4 parts
On this page

Everyone who works in the Studio — producers, editors, marketing coordinators, finance staff, camera crew — needs their own staff account. Staff accounts live in Studio → Management → Staff Members, separate from your audience’s accounts in Users. To open the page, your role needs Manage staff members & assign roles.

Add a staff member

  1. 1
    Start a new account

    Go to Studio → Management → Staff Members and select NEW STAFF. The Add Staff Member panel opens.

  2. 2
    Enter their details

    Fill in Full name and Email. The email can’t already belong to another account on your platform, including a viewer account.

  3. 3
    Pick a role

    Under Role, select one of the role buttons. Every role from Roles & Permissions is listed — see roles & permissions.

  4. 4
    Set a password

    Enter a Password of at least 8 characters and type it again in Confirm password.

  5. 5
    Create the account

    Select CREATE STAFF. The Studio confirms the person has been added to staff.

  6. 6
    Hand over the sign-in

    No invitation email is sent, so give the person their email and password yourself, in person or through a secure channel. They sign in on the Studio sign-in page.

The Studio
Studio → Management → Staff Members, the Add Staff Member panel with a custom role selected and the password fields filled in

Find and edit a staff member

Search with Search by name or email…, or filter by role using the chips above the list. The table shows Member, Role and Created, and your own row carries a YOU badge.

  1. 1
    Open the account

    Select Edit on the person’s row. The Edit Staff Member panel opens.

  2. 2
    Change what you need

    Update the name, email or Role. To reset their password, type a new one into New password (optional); leave it blank to keep the current one.

  3. 3
    Save

    Select SAVE CHANGES. A new role applies to everything they open from then on.

The Studio
Studio → Management → Staff Members, the list filtered to one role with the YOU badge on the signed-in administrator’s row

Remove someone’s access

Select Delete on the row. The Studio asks “Remove staff member?” and warns that their sessions will be revoked immediately and that this can’t be undone. Select REMOVE to confirm. To remove several people at once, tick their rows and use the bulk delete.

Guardrails

RuleWhat the Studio does
Only admins manage adminsAnyone who isn’t an Admin can’t edit, delete or assign the Admin role — the Edit and Delete buttons say “You cannot edit this member” and “You cannot delete this member”
There is always an Admin“You cannot demote the last remaining admin.” and “You cannot delete the last remaining admin.”
You can’t remove yourself“You cannot delete your own account.”
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