Monetization

Sell tickets to an event

Charge a one-off price for an event, choose how long a ticket lasts, and decide whether subscribers get in free.

Updated 2 min read4 parts
On this page

Pay-per-event (PPE) tickets suit championship games, graduations, concerts and anything else people buy one at a time. You set the price and the access window on the event itself. The ticket unlocks the stream; it isn’t an admission ticket to the venue.

Ticket only, or ticket and subscription?

Access option in the StudioWho can watch
PPE — one-time purchaseOnly viewers who bought a ticket
Subscription OR PPESubscribers with a qualifying plan, plus anyone who buys a ticket

Set up tickets

  1. 1
    Open the event

    Go to Studio → Content → Events and open or create the event.

  2. 2
    Choose the access option

    In the Access control card, click PPE — one-time purchase, or Subscription OR PPE for a hybrid event.

  3. 3
    Set the price

    Enter the PPE price. It’s charged in your site’s currency.

  4. 4
    Set the access window

    Enter Access window (hours): how long a ticket works after it’s bought. It starts at 24 and can be anything from 1 hour to 1 year.

The Studio
Studio → Content → Events, the Access control card with Subscription OR PPE selected, PPE price and Access window (hours) filled in
  1. 1
    Say what the ticket includes

    Put it in the event’s own Description, for example “Full live broadcast of the state final”. Buyers don’t see the PPE description (shown at checkout) field, so use it only as a note for your team.

  2. 2
    Restrict plans (hybrid only)

    For Subscription OR PPE, use Restrict to specific plans (optional) to name the plans that get in free. Leave it empty to allow any active subscription.

  3. 3
    Save the event

    The events list then shows the event’s access, with hybrid events marked Sub + PPV.

What buyers experience

  • Anyone can see the event page and its countdown. The ticket is only needed to press play.
  • Buyers must sign in or create an account first, so the ticket follows them to their phone and TV.
  • They pay with any connected provider: Stripe, PayPal or Square all take one-time payments.
  • A viewer who already has access isn’t asked to pay again.

Track ticket sales

Go to Studio → Management → Payments and open Event PPE. The counters show Total Paid, Paid Tickets and Active Access (tickets whose window is still open). Each row lists the User, Event, Amount, Method, Payment Ref, Status and Paid At. Use Export CSV with a date range for your records.

The Studio
Studio → Management → Payments, the Event PPE tab with its three counters and a list of paid tickets
Did this guide help?

Related guides