Create a discount code

Discount codes suit sponsor promotions (“SPONSOR20”), launch offers and on-air call-to-actions. A code takes a percentage off a subscription plan at checkout. Codes don’t work on store orders or event tickets, so use sale prices for merchandise.

Create a code

1. 1
   Open Coupons

   Go to Studio → Management → Coupons and click New coupon.

2. 2
   Enter the code

   Type the Coupon code viewers will enter, such as SUMMER50. Codes aren’t case-sensitive, so “summer50” works too.

3. 3
   Set the discount

   Enter Discount % from 1 to 100. At 100 the form shows a Free badge: the code turns checkout into an instant free activation with no payment step.

4. 4
   Add a note

   Use Description to record who the code is for. It’s only shown to staff.

1. 1
   Limit redemptions

   Enter a Usage limit, or leave it empty for unlimited use.

2. 2
   Set an expiry

   Pick an Expires on date. The code stops working at the start of that day, midnight on your site’s clock, and then shows as Expired.

3. 3
   Choose the plans

   Under Applies to, choose Every plan, or Selected plans and tick them under Choose plans.

4. 4
   Activate and save

   Leave the status on ACTIVE and save. Set it to Inactive to pause a code without deleting it.

Manage your codes

Filter the list by All, Active, Inactive or Expired, and search by code. Free activations from a 100% code appear in Studio → Management → Payments → Transactions under the Free gateway filter.