Test payments, then go live
Run every kind of purchase with test cards in Sandbox, then switch your providers to Live without losing a sale.
On this page
Every provider card starts in Sandbox, where no real money moves. Use it to prove each thing you sell works from start to finish before a real buyer finds a problem on game night. Plan an hour for testing and a quiet moment for the switch.
Sandbox and Live
| Sandbox | Live | |
|---|---|---|
| Money moves | No | Yes |
| Keys to use | Your provider’s test keys | Your provider’s live keys |
| Cards that work | The provider’s test card numbers | Real cards |
| What buyers see at checkout | A “Test mode” label beside the provider | No label |
| Pill on the Gateways card | Sandbox | Live |
Run your tests
- 1Connect in Sandbox
In Studio → Management → Payments → Gateways, set Environment to SANDBOX, paste your test keys, save and click TEST CREDENTIALS.
- 2Use a viewer account
Open your site in a private browser window and sign in as an ordinary viewer. Staff accounts skip every paywall, so they can’t test one.
- 3Buy a plan
Subscribe to each plan with a test card. If a plan has a free trial, check that no charge is taken at checkout.
- 4Buy a ticket
Buy a ticket for a pay-per-event event, then press play to confirm it unlocks.
- 1Place a store order
Check out as a guest with a test card. Confirm the order appears in Studio → Shop → Orders as Paid.
- 2Try a discount code
Apply a code at plan checkout and check the discounted total.
- 3Check the records
In Studio → Management → Payments, find each test on the Transactions, Event PPE and Shop orders tabs.
Go live
- 1Pick a quiet moment
Switch when no sale is likely to be in progress, not an hour before a big event.
- 2Switch the environment
Open the provider’s card, set Environment to LIVE and paste your live keys from the provider’s dashboard into every field.
- 3Save and test
Click SAVE, then TEST CREDENTIALS. Don’t move on until you see a success message.
- 4Make one real purchase
Buy your cheapest item with a real card. Confirm it appears as Completed or Paid, then refund it in the provider’s dashboard.
- 5Repeat for each provider
Work through Stripe, PayPal and Square one at a time.