Add-ons

Install an add-on

Enter your unlock code in System → Plugins, install the add-on and give your team access to it.

Updated 2 min read3 parts
On this page

Installing is a job for an administrator: System → Plugins only appears for the Admin role. Install anything that changes how viewers sign in or pay outside a live event, and check your site straight afterwards.

Before you start

  • An administrator account.
  • The unlock code you received for the add-on. It looks like AB12-CD34-EF56.
  • For add-ons that take money — Forms fees and Ticketing — at least one payment provider connected. See Connecting Stripe, PayPal & Square.

Install it

  1. 1
    Open Plugins

    Go to Studio → System → Plugins. You’ll see a Redeem a code box at the top and a card for each add-on available to you.

  2. 2
    Enter your unlock code

    Type or paste the code into Redeem a code and press REDEEM. When the code is accepted, the add-on’s card shows an Owned badge.

The Studio
Studio → System → Plugins, the Redeem a code box filled in and a Forms card showing the Owned badge
  1. 1
    Find the card

    Use Search plugins… or the All, Installed and Not installed filters if the list is long. A card marked Free installs without a code.

  2. 2
    Install

    Press INSTALL on the card. When it finishes, the card shows Installed and an on/off switch, and the add-on is already switched on.

  3. 3
    Find its screens

    The sidebar refreshes without a reload. The add-on’s screens appear in the Modules section just above System, and any public menu link appears on your site.

Give your team access

Until you grant an add-on’s permissions, only administrators see its screens.

  1. 1
    Open the role

    Go to Studio → Management → Roles & Permissions and edit the role that should use the add-on, or create a new one.

  2. 2
    Tick the add-on’s permissions

    Add-on permissions appear in the matrix while the add-on is switched on. Tick the ones this role needs and save.

  3. 3
    Check what they see

    Staff in that role now see only the add-on screens their permissions allow. A group whose screens are all hidden doesn’t appear at all.

Add-onPermissions it addsIts Studio screens
FormsForms — build & publish; Forms — review submissionsAll Forms needs build & publish; Responses opens with either
TicketingManage events, tickets and settings; view sales and gate reports; scan and sell at the gate; sponsor redemption scanningOpen with manage or reports
ReelsUses the Reels (module) permission in the Content groupAdministrators
Egypt Phone AuthNoneAdministrators
ClipNoneNo screens of its own
The Studio
Studio → Management → Roles & Permissions, a role open with the Forms permissions ticked
Did this guide help?