Radio & store

Keep listeners tuned in with the persistent player

See how the persistent radio player follows listeners around your site, what it shows, and what you control about it.

Updated 3 min read5 parts
On this page

Anyone who runs radio alongside video wants the same thing: a listener who presses play shouldn’t lose the station the moment they open the schedule or read an article. That’s the persistent player’s job. This page is for producers and marketing staff who want to know what listeners see and how to get more people pressing play.

How it behaves

  • It stays hidden until a listener presses play on a station, from the Radio page or from a radio row on your homepage.
  • It then pins itself to a bottom corner of the screen and keeps playing on every page of your site.
  • Starting a different station swaps the audio in the same player. Listeners never end up with two stations playing at once.
  • The track information refreshes about every 20 seconds while the station plays.
  • Closing it with the X stops the audio and hides the player until the next time someone presses play.
  • The volume a listener picks is remembered on their device for next time.
The Studio
The public site with the persistent radio player pinned in the corner while an article page is open

What listeners see

Part of the playerWhere it comes from
ArtworkYour Custom Station Image if you picked one, otherwise the artwork from the station’s streaming details
Title lineThe track playing now, or your Station Name when no track is reported
Second lineThe artist, or the live presenter’s name when a presenter is on air
LIVE marker and listener countLive from the station; the count only shows when at least one person is listening
Play/pause, mute, volume slider and XAlways shown

What you control

You want to…Do this
Change the name or artwork in the playerEdit Station Name or Custom Station Image in Studio → Radio → Stations
Hide a station from listenersSet its Status to Inactive
Change the order stations appear inDrag them in Studio → Radio → Stations
Make listeners sign in firstTurn on Require sign-in to watch in Studio → System → Settings → Content → Viewer Access
Remove radio from the site entirelyTurn off Radio in Studio → System → Settings → Content → Features

Put a radio row on your homepage

The easiest way to get people pressing play is to put your stations where visitors land.

  1. 1
    Open Sections

    Go to Studio → Home → Sections.

  2. 2
    Add a section

    Create a new section and choose Radio Stations as its content source.

  3. 3
    Title it and place it

    Give the row a title visitors understand (“Listen live”), then drag it into position among your other rows.

  4. 4
    Check the homepage

    Open your public homepage and press play on a card. The persistent player should appear and keep playing when you click through to another page.

The Studio
Studio → Home → Sections, a new section with Radio Stations chosen as the content source

The video mini-player

Videos and live channels have their own floating mini-player. When a viewer leaves the watch page while something is playing, the picture follows them in a small window so they can browse for what to watch next. A viewer who closes it with the X turns that behaviour off for themselves, and can turn it back on from the player. There’s nothing for you to set up: it works on every watch page.

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