On-demand & shows

Set ratings and editorial scores

Set a content rating and an editorial score, and understand how viewer votes take over from your score.

Updated 2 min read3 parts
On this page

On-demand titles and shows each carry two different ratings, and they’re easy to mix up. This page is for the editor filling in the form — and for anyone asked why a title shows 7.4.

FieldWhat it isWho sets it
Content ratingAn advisory label such as PG, TV-14 or 18+, up to 20 charactersYou
Rating (0-10)A score out of ten, to one decimal place, shown on cards and the title pageYou, until viewers vote on an on-demand title

How viewer votes work

  • Signed-in viewers score an on-demand title from 0 to 10 on an eleven-button strip on its page. Visitors who aren’t signed in are asked to sign in first.
  • Each viewer has one vote per title and can change or remove it at any time.
  • The average of all votes, rounded to one decimal place, shows on cards and the title page straight away.
  • Shows and episodes can’t be voted on. A show’s Rating (0-10) is always the editorial score you set.

Set an editorial score

An editorial score gives a new title a number before anyone has voted — useful for a film with a known critics’ score, or a flagship documentary you want to present well.

  1. 1
    Open the title

    Go to Studio → Content → On-Demand, or Studio → Content → Shows, and open the title.

  2. 2
    Type the score

    In the Identity card, enter a number from 0 to 10 in Rating (0-10). Decimals such as 8.5 are allowed.

  3. 3
    Add the content rating

    Type the advisory label in Content rating in the same card.

  4. 4
    Save

    Click SAVE CHANGES. The score appears on cards and the title page immediately.

The Studio
Studio → Content → On-Demand, the Identity card with Content rating set to TV-14 and Rating (0-10) set to 8.2.

What happens when votes arrive

The first viewer vote switches an on-demand title from your score to the audience average. MediaCore2 keeps the score you had set, and shows it again if every vote is later removed.

SituationWhat viewers see
No votes and no score setNo score
No votes, editorial score setYour editorial score
One or more votesThe audience average
Every vote removedYour original editorial score
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